AcudocX for Agencies
A digital translations solution for any business that deals with people needing translations.
Powered by AcudocX
Our simple 5 step process automates and streamlines your workflow.
1.
Branded referral: You receive a unique, white-label platform link. You share this link with your customers and referral network
2.
Customer-initiated workflow: Customers referred by you access the AcudocX through your branded link, select the required language pair and certification type, upload their documents, and complete payment directly through AcudocX;
3.
AcudocX-managed fulfillment: Upon payment, the project is managed entirely by AcudocX. The job is made available to all qualified, AcudocX-contracted translators in the relevant language pair. AcudocX is solely responsible for translator assignment, quality assurance, and delivery;
4.
Branding: Completed deliverables and platform communications associated with the project are presented under your branding, as configured in AcudocX; and
5.
Translator certification: Deliverables are certified and signed by the assigned translator in accordance with applicable professional standards. Your branding does not affect or alter the translator’s professional certification or legal responsibility for the deliverables.
Other Services
Other services do more than 3x times the steps we do.
1.
Customer asks for a quote on the translations.
2.
Business emails a quote to the customer.
3.
Customer accepts quote & emails documents.
4.
Invoice emailed to customer for upfront payment.
5.
Once payment is made…
6.
7.
Agency & translator agree to terms of service.
8.
Translation is completed.
9.
Translation revised by customer, either accepts or emails with required edits.
10.
Edits made & translation is certified.
11.
Certified docuements are emailed to the agency.
12.
Agency sends certified documents to the customer.
13.
Agency pays the translator nominated fee.
The Results
The AcudocX ecosystem empowers Language Service Providers (LSPs) with tools built to generate efficiencies, boosting your capability to provide more customers with more accessible, faster, and easy-to-use web-based services.
Business Performance
Streamline document translation with a seamless digital workflow that saves time, cuts costs, and removes manual bottlenecks. AcuDocX ensures fast, secure processing without compromising compliance or accuracy.
Ask about our free Pilot Programme & Onboarding Pack.
Customer Services
Customers benefit from fast, reliable translations with a range of services designed for convenience and accuracy. Our streamlined process ensures documents are handled efficiently while maintaining the highest standards of security and compliance.
Request a demo of the AcuDocX App to see how it works.
NAATI Standards
Streamline your document translations with an intuitive online workflow designed to meet Australian NAATI standards. Enjoy efficiency, accuracy, and compliance—all in one place.
Join AcudocX for free!
Data & Security
Protect sensitive information with advanced security measures that safeguard customer privacy and document integrity. AcuDocX ensures compliance with industry standards, providing secure, encrypted processing for every translation.
Learn More about AcudocX tech.
Technology
AcudocX is developed locally onshore and built to address Australian translation requirements & inefficiencies in the migration process.
- Compliant with AWS security standards
- 2FA security protects customer data and translator credentials
- Abides by Australian Privacy Principles regarding document storage
- Accounting workflow: directly download transaction reports for bookkeeping
- Website integration: via unique AcudocX URL
- Local support
Onboarding
Easy to use. AcudocX onboarding can be finished in 15 minutes. Our team will assist with onboarding to have you up and running easily over a Zoom call!
Onboarding includes:
- Technical setup of AX, including unique URL
- Pricing configuration based on your modelling
- Immediate translator recruitment services
- Online customer service staff training
